WHO SHOULD ATTEND: Consultants/Auditors/Quality and safety management staff at manufacturing, storage/distribution, and retail sites.
ASSESSMENT: Course Assignment - Root Cause Analysis; Pass mark 75%.
COURSE SUMMARY: This course is to provide delegates with a thorough understanding of root cause analysis (RCA), to know the importance of RCA, and to be able to perform RCA competently. This is especially helpful when implementing some of the requirements in the BRC Global Standards.
KEY LEARNING OBJECTIVES:
At the end of the course, delegates will be able to:
Define root cause analysis (RCA)
Understand the difference between symptoms and RCA
Understand the role and importance of RCA in compliance with the BRC Global Standards
Explore some common methods for undertaking RCA
Be able to perform an RCA and document it effectively